1. Introduction

Farmella we respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage in business with us.

This policy complies with the General Data Protection Regulation (GDPR) for our European business partners and customers.

2. Information We Collect

Personal Information:

  • Name, job title, and company name
  • Email address and phone numbers
  • Business address and shipping addresses
  • Payment and billing information

Automatically Collected Information:

  • IP address and browser type
  • Pages visited and time spent on our website
  • Referring website addresses

3. How We Use Your Information

We use your personal data to:

  • Process orders and manage shipments
  • Communicate about products, pricing, and services
  • Send newsletters and marketing communications (with your consent)
  • Comply with legal and regulatory requirements
  • Improve our website and customer service

4. Legal Basis for Processing (GDPR)

We process your data based on:

  • Contract: Processing necessary to fulfill our contractual obligations
  • Legitimate Interest: For business development and customer relationship management
  • Consent: For marketing communications and newsletters
  • Legal Obligation: To comply with export regulations and tax requirements

5. Data Sharing

We may share your data with:

  • Shipping and logistics partners to fulfill orders
  • Payment processors for transaction handling
  • Government authorities as required by law

We do not sell your personal data to third parties.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, typically 7 years for business records as required by tax and commercial regulations.

7. Your Rights (GDPR)

If you are in the EU/EEA, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Data portability
  • Withdraw consent at any time

To exercise these rights, contact us at info@farm-sweet.com.

8. Cookies

Our website uses essential cookies to ensure proper functionality. Analytics cookies may be used with your consent to understand website usage patterns. You can manage cookie preferences through your browser settings.

9. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

10. Contact Us

For privacy-related inquiries:

Email: info@farm-sweet.com
Phone: +20 1015199906
Address: Nile Delta Agricultural Zone, Egypt

Last updated: January 2026